Managing brand profiles
How to edit brand information, logos, and descriptions.
Brand profiles contain the company information that appears on event websites. As staff, you can edit any brand's profile, upload their logo, and write their description.
What you will learn
- How to edit a brand's global profile
- How to manage brand logos and images
- How to manage brand team members
Editing brand info
- Go to Brands in the sidebar
- Click a brand to open its profile
- Update fields: company name, email, phone, address, website, and business categories
- Click Save
Logo
Click the logo area to upload or replace the brand's logo. Logos should be square format for best results.
Description
The description field uses a rich text editor. You can add formatted text, links, and images. Images uploaded here are stored with the brand and served on the event website.
Brand team members
Each brand can have team members (exhibitor users) assigned to it.
- Open the brand profile
- Go to the Members section
- Click Add member and enter the user's email
- If the user does not have an account, the system creates one and sends them an invitation email
Team members can log in and manage the brand's event-specific content (promotion posts, orders, documents) through the exhibitor dashboard.
Searching brands
Use the search bar on the Brands list to find brands by name. The search works across all brands in the system, not just those in a specific event.
Common questions
Q: Can exhibitor users edit their own brand profile?
Yes, for fields like description, logo, and company info. Booth details (number, type) remain staff-only.
Q: How do I transfer a brand to a different owner?
Add the new person as a member and remove the old one. There is no single "owner" field; all team members have equal access.