Event products and categories
How to set up the product catalog that exhibitors order from.
Event products are the items and services exhibitors can order: electricity, furniture, signage, additional badges, and anything else you offer. Products are organized by category and scoped to each event.
What you will learn
- How to create product categories
- How to add products
- How to import products from a spreadsheet
Product categories
Categories group related products (e.g., "Electrical", "Furniture", "Signage").
- Open your event and go to Product categories
- Click Create to add a new category
- Enter the category name
- Drag and drop to reorder categories
Adding products
- Go to Operational > Products within your event
- Click Create
- Fill in the product details:
- Name - what the product is
- Category - which group it belongs to
- Price - unit cost
- Tax rate - applicable tax percentage
- Description - additional details about the product
- Click Save
Reordering products
Drag and drop products within a category to control the order exhibitors see them on the order form.
Importing products
For events with large catalogs:
- Click Import on the products page
- Download the Excel template
- Fill in your product data
- Upload the completed file
Exporting products
Click Export to download the current product list as a spreadsheet.
Common questions
Q: Can I copy products from a previous event?
There is no direct copy feature. Export from the old event and import into the new one.
Q: Do product prices include tax?
Prices are entered before tax. The tax rate is applied separately and shown as a line item on orders.